Privacy Policy

Last updated: 27 August 2026

This Privacy Policy explains how Taw'am Ruhi Concepts collects, uses, protects and handles information in connection with its website and membership services.

1. Information We May Collect

Depending on the service you use, we may collect information that you voluntarily provide during registration, profile creation, contact requests, support requests or other platform activities.

Name and other basic identity/profile information.
Date of birth and age-related information used to confirm eligibility.
Gender and matrimonial/profile information.
Telephone number and contact details.
Address or general location information supplied in your profile.
Profile photographs and other information you choose to include in your matrimonial profile.
Account credentials and information required to administer your membership.
Payment and transaction information necessary to identify and reconcile membership payments.
Messages, contact requests, reports and support communications you submit through the platform.

2. How We Use Information

To create, administer and approve membership accounts.
To provide profile search and controlled member-to-member connection features.
To process and verify membership payments and promotional pricing.
To provide customer support and respond to enquiries.
To investigate abuse, fraud, impersonation, suspicious activity and violations of our Terms.
To maintain the security and reliability of the website.
To comply with applicable legal obligations and lawful requests.

3. Matrimonial Profile Information

Information you choose to place in a matrimonial profile may be visible to eligible members according to Taw'am Ruhi's profile-visibility rules. You should avoid publishing information that you do not want other eligible members to see.

Female members cannot browse female profiles through the normal opposite-sex search feature, and male members cannot browse male profiles through the normal opposite-sex search feature. Access may also differ for VIP members.

4. Payments Through Paystack

Taw'am Ruhi may use Paystack to process online payments. When you make a payment, payment information may be processed by Paystack and other parties involved in completing the transaction. Taw'am Ruhi does not intend to store your full payment-card number, card PIN or one-time authentication codes in its own membership database.

Payment-related information such as transaction references, amounts, status and dates may be retained where necessary to verify payments, provide support, reconcile accounts and prevent fraud.

You should review Paystack's own privacy and payment terms for information about how Paystack handles payment data.

5. Cookies & Technical Information

The website may use normal technical mechanisms such as sessions, browser storage, cookies or server logs where required for login, security, navigation, analytics or website functionality. These technologies may record information such as IP address, browser type, device information and access times.

6. Information Sharing

We do not intend to sell your personal information. Information may be disclosed where reasonably necessary to operate the service, process payments, provide hosting or technical services, protect members and the platform, investigate suspected fraud or comply with applicable law.

Information displayed in a member profile may also be shared with eligible members according to the platform's visibility rules because profile connection is a core part of the service.

7. Your Responsibilities

Keep your account password confidential.
Provide accurate information and update important information when it changes.
Do not upload another person's photograph or personal information without permission.
Do not disclose another member's information publicly or use it for harassment, advertising or unlawful purposes.
Do not send your password, payment PIN, full card details or authentication codes to another member.

8. Data Security

We take reasonable measures to protect account and member information against unauthorized access, misuse, alteration or disclosure. However, no internet-based service can guarantee absolute security. You should use a strong password and notify the administration if you suspect unauthorized access to your account.

9. Data Retention

We may retain account, profile, transaction and support information for as long as reasonably necessary to provide the service, maintain records, resolve disputes, prevent fraud, enforce our Terms and comply with applicable legal obligations. Retention periods may vary depending on the type of information.

10. Children

Taw'am Ruhi is intended for adults. Users under 18 must not register or use the platform.

11. Third-Party Services

The website may contain links or integrations involving third-party services, including payment providers and communication services. Those third parties may have their own privacy policies and terms. Taw'am Ruhi is not responsible for privacy practices outside its own services.

12. Privacy Requests

If you want to ask about your account information, request correction of inaccurate information, report a privacy concern, or ask about deletion where applicable, contact Taw'am Ruhi through the website's official contact channel. We may need to verify your identity before acting on a request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the platform, technology, payment processing or legal requirements. The latest version will be published on this page with an updated date.

14. Contact

For privacy questions or concerns, please use the Contact page or the official contact channels provided by Taw'am Ruhi.

Important: This Privacy Policy is based on the information currently available about the Taw'am Ruhi website and its membership/payment features. It is a general privacy-policy draft, not legal advice. For production use, it should be reviewed against your actual hosting, database, analytics, cookies, messaging and payment setup and by a qualified Nigerian privacy lawyer, particularly for compliance with applicable Nigerian data-protection requirements.